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Items must be returned in original, as-shipped condition with all original packaging and no signs of use. The product must be packed in the original product box with the UPC codes visible. Return must be started within 30 days of the original ship day. If you return your purchase, then the cost of shipping will be deducted from any refund or credit. If you have a return request that doesn't meet these requirements, contact us and we'll talk about it.